6435 Shiloh Road, Alpharetta GA 30005
ABOUT THE COMPANY
Founded in 1999 and headquartered in Alpharetta, Ga. Flight Display Systems is a veteran-owned small business (VOSB) that can deliver custom designed projects on tight timeframes and at reasonable prices to military and special mission customers.
SPECIAL MISSION AND MILITARY PAGE
Flight Display Systems has over 70 aircraft products, such as cockpit and cabin LCD monitors and monitor mounts, Blu-ray and DVD/CD/MP3 players, Flight View cockpit cameras, and the Select CMS cabin management system. Flight Display Systems also manufactures ruggedized products and rapidly prototyped, custom-designed solutions for military applications (more information). These include LCD monitors and aircraft computer servers.
AWARD FOR #1 CUSTOMER SERVICE AND SUPPORT
AVIATION INTERNATIONAL NEWS
Flight Display Systems was the surprise top scorer in last year’s survey, but considering that this was actually the third year in a row that the company has ranked highest among cabin electronics equipment suppliers, that win was no fluke. The secret to the company’s success … has centered around listening to what customers have communicated is important to them.Flight Display Systems provides live tech support with no automated phone systems to wade through. In addition, the company focuses on quick-turn (24-hour turnaround time) repairs and upgrades and makes sure it stocks all standard products so they can be shipped to installation centers right away. Company reps are also in constant contact with the dealer network, which is the best source for direct customer feedback.Flight Display Systems over the years has introduced a dizzying array of products, so many that the company’s top sales people have a hard time putting a number on just how many are offered (“More than 100,” is the typical answer.) Top sellers lately have been passenger moving-map systems, high-definition video displays, cabin entertainment controls and more styles of mount, swivel, hinge and motorized lift than any one person could be expected to keep tabs on. Not bad from a company that started out in 2001 with two employees and a single moving-map product.